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W-Systems Careers

CRM Implementation Manager

Do you enjoy discovering and putting to good use the capabilities of the very latest web based business tools?  
Do you understand and love the sales and marketing process or customer relationship process? 

In this position you will work closely with our clients to implement web based systems for sales, marketing and customer support.  

You will work to develop specifications and functional designs for data conversions, integrations to other systems, core system functionality, custom system modules and management reporting.  

You will work closely with clients and fellow team members to ensure that we deliver a high quality, functional system on time and on a predetermined budget. 

Skills we are looking for:

  • Experience in one or more web based CRM related tools such as SugarCRM, SalesForce.com, MicrosoftCRM or SalesLogix
  • Strong understanding of current social communication and collaboration platforms
  • Strong understanding of sales and marketing business concepts
  • Ability to work independently and to take the lead on a client system implementation
  • Appreciation for good software user interface design
  • Creativity in the application of technology tools to business process
  • Experience with database design using tools such as MySQL, Microsoft SQL, Oracle or Microsoft Access
  • Experience with designing database driven reports using a reporting tool
  • Project management experience and personal commitment to get the job done for your clients
  • Ability to listen to customer needs and to write them up as specifications to a development team
  • Quality control and testing of custom software solutions
  • Ability to lead clients requirements discovery meetings and training sessions using conference calls and web meetings

Applications will be subject to a background check.

Location: (Multiple states)

Job type: Full Time

Job status: Open

Job department: Professional Services

Required experience: Experienced

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